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Hotel · Madrid · Community of Madrid

Eurostars Puerta Madrid

A modern 4-star hotel in Madrid with easy bus access to the center, on-site parking, and a restaurant.

  • Parking on site
  • Electric vehicle charging station
  • 24-hour reception
8.7 Great 4054 reviews Booking.com 8.7 · 4054 reviews

About

Eurostars Puerta Madrid

Eurostars Puerta Madrid is a 4-star hotel located on Juan Rizi, 5, in Madrid, Spain. It sits about 20 km from Adolfo Suarez Madrid-Barajas airport, and about 6 km from cultural attractions like the Museo Nacional Thyssen-Bornemisza. The hotel offers a restaurant, a lobby area, and car rental services.

Rooms are equipped with air conditioning, heating, a minibar, a flat-screen TV, and a sitting area. Free toiletries, an electric kettle, and a bathroom telephone are provided. The hotel also has a fitness center, meeting facilities, and a terrace.

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed

In brief

What works, what to weigh

+

Strengths

3 reasons to book
  • Convenient parking and EV charging — Guests mention easy street parking nearby, and the hotel also offers on-site parking and an electric vehicle charging station.
  • Good bus access to the center — A bus stop next to the hotel (No. 146) takes you to Gran Via in about 20 minutes, making it easy to reach the city center.
  • Comfortable, clean rooms — Guests repeatedly praise the comfortable beds, clean rooms, and good water pressure in the showers.

Worth weighing

3 to weigh
  • Location is outside the city center — The hotel is about 6 km from attractions like the Thyssen-Bornemisza museum, and guests note that it's not walkable to the main sights—you'll need the bus or metro.
  • Dining ratings are slightly lower — The 'Dining' category rates 7 out of 10, below other categories, though some guests praise the breakfast and restaurant.
  • Pets are not allowed — The hotel policy states no pets, which may be a limitation for travelers with animals.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Deluxe Double Room

  • 1 King-size bed
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Deluxe Suite

  • 1 King-size bed
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Security
  • Lift
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Air conditioning
  • Heating

Food & Drink

  • Coffee shop
  • In-room breakfast
  • Restaurant
  • Bar/Lounge area

Room Amenities

  • Mini-bar
  • Sitting area
  • Dressing area
  • Terrace
  • Free toiletries
  • Bathroom telephone
  • Electric kettle
  • Flat-screen TV
  • Cots
  • Parquet floor

Business & Fitness

  • Meeting/Banquet facilities
  • Fitness centre

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.7
Great 4054 reviews

Guest-rated 8.7/10 from 4,054 reviews

Booking.com · 8.7 · 4054 reviews
Rooms and cleanliness8.0
Location8.0
Dining7.0
Price and service8.0
8.7Verified guest

“The bathrooms were spacious, the lobby area was charming, and the shuttle service was efficient.”

8.7Verified guest

“Beds were comfortable, and the room had an electronic key card, a multi-channel TV, and a study table. Breakfast was excellent with a wide selection. Location was particularly good, close to the main center, Tram #5, and buses numbered 146. Great food.”

8.7Verified guest

“A good hotel with good facilities and good staff.”

8.7Verified guest

“The front desk staff welcomed me warmly. The shower had fantastic water pressure and the room was spotlessly clean, which were nice touches.”

8.7Verified guest

“The hotel is in a perfect, quiet location with a bus stop right next to it that takes you to Gran Via. Clean and cozy room, very comfortable and big bed, and the bathroom was large with both a shower and a bath. Breakfast was great—there was everything. Easy parking right next to the hotel, saving on parking fees. We've stayed at other hotels in Madrid, but this was the best for us—we will repeat when we return!”

8.7Verified guest

“Although it's outside the center, the location is perfectly quiet. The metro is a 10-15 minute walk, and there are plenty of places to eat with varied options. I've stayed at this chain in several Spanish cities, and they've generally met my expectations.”

04 — Location

Getting around Madrid

The property sits in Madrid.

Getting around: The hotel is about 20 km from Adolfo Suarez Madrid-Barajas airport. A bus stop is right next to the hotel, and the No. 146 bus takes about 20 minutes to reach Gran Via. The metro is a 10-15 minute walk away.

Nearby attractions: The Museo Nacional Thyssen-Bornemisza is about 6 km away. Several guests mention a variety of dining options in the area.

Juan Rizi, 5, Madrid, Community of Madrid, 28027, Spain

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 08:00-12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
194 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is from 08:00 to 12:00.

Is parking available at the hotel?

Yes, the hotel offers parking on site, and guests also mention easy street parking nearby. There is an electric vehicle charging station.

Are pets allowed?

No, the hotel does not allow pets.

Is there a restaurant on site?

Yes, the hotel has a restaurant and a bar/lounge area. In-room breakfast is also available.

How far is the hotel from the airport?

The hotel is located 20 km from Adolfo Suarez Madrid-Barajas airport.

Does the hotel have air conditioning?

Yes, all rooms are equipped with air conditioning and heating.

The bottom line

Eurostars Puerta Madrid offers solid value for travelers who want easy airport access and parking, with a reliable bus connection to the center. It's a comfortable, clean base, though not ideal for those wanting to be in the heart of Madrid.

8.7Our take

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